Download recent version of my software?

< Back
You are here:
Print

Download recent version of my software?

Problem:

There has been an update to the product I purchased and I would like to receive the most recent version.

Solution(s):

If an active support agreement is currently in effect through the IDAutomation online store, please log into your account by entering the user name (email address associated with order placement) and the password created at the time of the order. After logging in, click on “Account” located in the upper right hand corner of the home screen. On the Account screen, there will be a list of Recent Orders with a summary of what each order contains if there is more than one. Click on the “View Order” button of the order that contains the software to download. The download will be located under Digital Goods section of the online Invoice.

To reactivate a Priority Support & Upgrade Subscription, please visit https://www.idautomation.com/customer-service/priority-upgrade-subscription/.